Chyawan support
Last updated:
Need help with Chyawan (چیاوان)? This page explains how to reach us, when we reply, and how to report a problem or delete your account.
1Reach us in the app
- Open the Chyawan app.
- Go to Account → Help & contact.
- Search the frequently asked questions, open a new ticket or start a live chat. Sign in to open a ticket or chat live.
2Support hours
Every day, 09:00–22:00 Baghdad time. We reply during these hours.
3Report a problem
- With an order: open the order in the app and tap the help button. This opens a new ticket about that order.
- With a product, a store or a review: you can report a review, a product or a store in the app, and block the author of a review with "Block this person"; undo it in Settings → Blocked people. We review reports within 24 hours.
- If you cannot sign in: use the email or phone below.
4Delete your account
Delete your account in the app (Account → Settings → Delete account), or ask us through Support in the app. See the account deletion page: chyawan.com/en/delete-account
5Contact us
- In the app: Account → Help & contact. Send us a message there.
- Email: [email protected]
- Phone: +964 770 222 2469
6Our policies
- Privacy Policy: chyawan.com/en/privacy
- Terms of Use: chyawan.com/en/terms